TERMS OF
Service.

These Terms of Service govern any engagement between you ("Client") and Matabuild LLC, a Wyoming limited liability company ("Matabuild", "we", "us"). By booking a discovery call, signing a scope document, or paying for an Operations Audit or build, you agree to these terms. If you do not agree, please do not engage our services.

Matabuild provides operations and systems consulting and implementation services, including but not limited to the Operations Audit, workflow automation, systems integration, dashboard builds, and related retainer support. The exact scope, deliverables, and timeline for any engagement are defined in a separate written scope document or proposal, which forms part of the agreement between us for that engagement.

The Operations Audit is a fixed-fee, two-week engagement paid upfront before work begins. Build engagements are quoted as fixed-price projects based on the scope document; a deposit may be required before work starts, with the balance due on agreed milestones or completion. Retainer engagements are billed monthly in advance. All fees are non-refundable once the corresponding phase of work has begun, except where required by law. Late payment may result in a pause of active work until the account is brought current.

Work is delivered against the written scope document agreed at the start of an engagement. Any request that falls outside that scope will be documented as a change request, priced separately, and requires written agreement from both parties before we begin work on it. We will never expand billable scope without your prior approval.

You agree to provide timely access to the tools, accounts, data, and personnel reasonably required for us to deliver the engagement, and to review and respond to deliverables within a reasonable timeframe. Delays in providing access or feedback may extend the project timeline accordingly and are not considered a breach by Matabuild.

On full payment, you own the specific workflows, automations, dashboards, and configurations built for you as part of your engagement. Matabuild retains ownership of its underlying methodology, frameworks, code libraries, and any general-purpose tools or templates used to deliver the work, and may reuse them in future engagements with other clients. Nothing in this agreement transfers ownership of third-party software or platforms your systems are built on.

Each party agrees to keep confidential any non-public business, technical, or financial information disclosed by the other party during the engagement, and to use it only for the purpose of delivering or receiving the services. This obligation survives the end of the engagement. We will never share your business data with other clients or use it for marketing without your explicit written permission.

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. Beyond that, services and deliverables are provided on an "as is" basis. We do not guarantee specific business outcomes, revenue, or cost savings, as these depend on factors outside our control, including how the delivered systems are used and maintained after handoff.

To the maximum extent permitted by law, Matabuild's total liability arising out of or relating to an engagement is limited to the total fees paid by you for that specific engagement in the twelve months preceding the claim. Matabuild is not liable for indirect, incidental, consequential, or punitive damages, including lost profits or lost data, even if advised of the possibility of such damages.

Either party may terminate an ongoing engagement with 14 days' written notice. On termination, you are responsible for payment of all fees for work completed up to the termination date. For fixed-price builds, this is calculated based on the proportion of agreed milestones completed. Retainer engagements may be cancelled at the end of any billing month with notice given before that month's renewal.

These terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law principles. Both parties agree to first attempt to resolve any dispute informally through direct discussion. If unresolved after 30 days, disputes will be settled through binding arbitration or in the courts of Wyoming, at Matabuild's election.

We may update these terms from time to time to reflect changes in how we operate. When we do, we will update the date at the bottom of this page. For active engagements, the terms in effect at the time the scope document was signed will continue to apply to that engagement unless both parties agree otherwise in writing.

Questions about these terms should be directed to hello@matabuild.com. We aim to respond to all inquiries within five business days.